[et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFE8D6″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”||27px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”b53a70bb-9f62-4ee5-b34f-c7a321ddbf6c” header_font=”|300|||||||” header_text_color=”#000000″ header_font_size=”78px” header_line_height=”1.1em” header_font_size_tablet=”44px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”f0cf31b9-b2e7-4752-a57c-6e2f73347b36″ text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”17px” text_line_height=”1.8em” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”55px” header_font_size_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n
These regulations define the rules for making purchases in the online store run by
the Seller at zklimczakowekchatki.com.
The seller is Katarzyna Wadas-Klimczak running a business under the name
Z Klimczakowej Chatki Katarzyna Wadas-Klimczak entered into
the Central Register and Information on
Economic Activity of the Republic of Poland kept by the minister competent for economy, having: address of the place of business: ul. Mokra 4, 34-340 Jele\u015bnia, NIP
6292343022, REGON 388071019, e-mail address: zklimczakowachatki@gmail.com,
telephone number: +48513109392.
In all matters related to the sale of Goods via
the Online Store, the Customer may contact the Seller by post (at the address: Katarzyna
Wadas-Klimczak, ul. Mokra 4, 34-340 Jele\u015bnia or by e-mail (at the address:
zklimczakowachatki@gmail.com).<\/p>\n
\u00a7 1 Definitions<\/p>\n
1. Regulations – these regulations.
2. Customer – a natural person,
legal person or organizational unit without legal personality, but with legal capacity,
who places an Order in the Online Store on the terms set out in these regulations.
3. Consumer – a customer who is a natural person using the Online Store
for purposes not directly related to its business or professional activity.
4. Service Provider or Seller – an entity selling Goods via the Online Store
on the terms set out in the Regulations.
5. Subject of the transaction – Goods listed and described on the website of the Online Store.
6. Goods – a movable item presented in the Online Store to which the Sales Agreement applies.
7. Sales Agreement – a contract for the sale of Goods within the meaning of the Civil Code,
concluded between the Seller and the Customer via the Online Store.
8. Online Store – an online service available at zklimczakowachatki.com,
through which the Customer can place an Order.
9. Order – Customer’s declaration of will clearly specifying the type and quantity of Goods,
aiming directly at concluding a Sales Agreement.
10. Regulation – Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27
April 2016 on the protection of natural persons with regard to the processing of personal data and
on the free movement of such data, and repealing Directive 95\/46\/EC.<\/p>\n
\u00a7 2 General rules
1. The Regulations define the rules for using the Online Store.
2. The condition for placing an Order in the Online Store by the Customer is to read
the Regulations and accept its provisions during the execution of the Order.
3. The Online Store conducts retail sale of hand-painted items.
Sales are conducted via the Internet with shipping within the European Union.
4. All Goods offered in the Online Store are brand new, free from physical and
legal defects and have been legally introduced to the Polish market.
5. The Customer is obliged not to provide content prohibited by law, including content
promoting violence, defamatory or violating personal rights and other rights of third parties.
Technical requirements enabling the use of the Online Store include an Internet connection with
a bandwidth of at least 512kb\/s and computer hardware with
the Windows\/MacOS\/Linux operating system and a web browser in the latest stable version (we recommend Google .
Chrome, Safari, Opera, Mozilla Firefox) with JavaScript enabled or other
hardware electronic with the Android or iOS operating system with a web browser in the latest
stable version (we recommend Google Chrome, Safari, Opera, Mozilla Firefox) with
JavaScript enabled<\/p>\n
\u00a7 3 Placing orders<\/p>\n
1 All prices given in the Online Store are gross prices expressed in Polish zloty.
Prices shown do not include shipping costs.
2. Orders are accepted via the Online Store or by e-mail.
Orders can be placed around the clock, all year round.
3. The order is placed successfully if the Customer has correctly completed the Order form and
correctly provided his contact details, including the exact address to which the Goods are to be sent, as well as
the telephone number and e-mail address.
4. In the event that the data provided is incomplete, the Seller will contact the Customer. If contact with
the Customer is not possible, the Seller has the right to cancel the Order.
5. When placing an Order, the Customer must agree to the placement of personal data in
the Online Store’s database for processing in connection with the execution of the Order. The customer
has the right to inspect the personal data provided, to correct them and to request their removal
at any time
The Customer may use the option of saving his personal data by the Online Store
system in order to facilitate the process of placing another Order. For this purpose, the Customer should provide the login and <\/p>\n
password necessary to access his account. The Customer’s login is the e-
mail address provided by him. The password is a string of characters set by the Customer. The Seller does not have access to <\/p>\n
the Customer’s password. The customer is obliged to protect the password against unauthorized access by third parties.
7. After placing the order, the Customer will receive an automatic response to the e-mail address
provided confirming receipt of the Order by the Online Store.
8. The time of commencement of the Order execution coincides with the moment of receipt of the payment to
the bank account specified in the Order confirmation (in the case of payment by bank transfer) or the moment
of paying for the Order (in the case of PayU payment) o
r the moment of placing the Order (in the case of choosing the “cash on delivery” option). The order completion time is 14 days from
the start of the order.<\/p>\n
\u00a7 4 Cost and delivery time<\/p>\n
1. Orders are processed within 1-3 business days. To this period should be added the period
of order fulfillment depending on the ordered product, if it is not available immediately.
2. The Seller reserves the right to periods of extended order fulfillment time
for reasons beyond the Seller’s control, about which the Seller will inform on an ongoing basis
on the home page of the Online Store (zklimczakowachatki.com). The occurrence of periods
of extended order fulfillment time does not require an amendment to the Regulations in \u00a7 4 sec. 1 of the Regulations.
3. The term of the Order and its delivery indicated in the Online Store is counted
in working days and starts in accordance with \u00a7 3 para. 9 of the Regulations.
4. The goods are sent to the address indicated in the Order form via Poczta
Polska. The Online Store will immediately inform the Customer about an incorrectly completed
Order form that prevents or may delay the shipment.
5. The customer is charged with the delivery costs specified in the delivery price list. The customer may previously
familiarize himself with the price list available in the Delivery and payment tab.<\/p>\n
\u00a7 5 Payment<\/p>\n
1. For each Good, a payment confirmation is issued by the online store.
2. Payment for the Order can be made via the electronic payment system (PayU)
or by transfer to the bank account of the Online Store.<\/p>\n
\u00a7 6 Withdrawal from the Sales Agreement<\/p>\n
1. The Customer who is a Consumer may withdraw from the Sales Agreement within 14 days without giving
any reason.
2. The deadline for withdrawing from the Sales Agreement starts from the moment
the Customer takes possession of the Goods, which means, among others, delivery of the shipment to the address indicated by
the Customer. The Customer may withdraw from the Sales Agreement by submitting a statement of withdrawal to the Service Provider.
The statement can be submitted on the form, the model of which has been posted by the Seller in<\/p>\n
the Online Store, in the Returns tab. To meet the deadline, it is enough to send a statement
before its expiry.
3. In the event of withdrawal from the Sales Agreement, it is considered void.
4. If the Customer submitted a declaration of withdrawal from the Sales Agreement before the Service Provider accepted his offer,
the offer ceases to be binding.
5. The Service Provider is obliged to immediately, not later than within 14 days from the date of receipt
of the Customer’s statement on withdrawal from the Sales Agreement, return the value of the returned Goods. In
the event of withdrawal from the Sales Agreement in its entirety, the Service Provider is obliged to reimburse
the costs of delivery of the Goods (in the amount of the cost of the cheapest delivery available on the day of placing
the order). The Service Provider may withhold the reimbursement of payments received from the Customer
until receipt of the return of the Goods or delivery by the Customer of proof of sending back the Goods,
depending on which event occurs first.
6. In the event of withdrawal from the Sales Agreement in its entirety, the Service Provider is obliged to reimburse
the costs of delivery of the Goods (in the amount of the cost of the cheapest delivery available on the day of placing
the order). In the event of withdrawal from the Sales Agreement in part, the Service Provider is not
obliged to reimburse the cost of delivery of the Goods, unless failure to purchase the returned part of the Goods
would reduce the value of the delivery. In this case, the Service Provider will return the appropriate part
of the value of the cheapest delivery available on the day of placing the order.
7. The Service Provider may withhold the reimbursement of payments received from the Customer until receipt of
the return of the Goods or delivery by the Customer of proof of sending back the Goods, depending
on which event occurs first.
8. If the Customer exercising the right to withdraw from the Sales Agreement has chosen a method of delivering
the Goods other than the cheapest method of delivery offered by the Service Provider, the Service Provider is not
obliged to reimburse the Customer for the additional costs incurred by him.
9. The Customer is obliged to return the Goods to the Service Provider immediately, but not later than within 14
days from the date on which he withdrew from the Sales Agreement. To meet the deadline, it is enough to send
the Goods to the following address:Katarzyna Wadas-Klimczak, ul. Mokra 4, 34-340 Jele\u015bnia before this deadline.
10. In the event of withdrawal from the Sales Agreement, the Customer bears the costs of returning the Goods. If the
Customer fails to collect the Goods, which is presumed to be a withdrawal from the Agreement, the Customer
shall be charged with the costs of returning the Goods to the Seller.
11. The Customer is responsible for the decrease in the value of the Goods as a result of using it in a way that goes beyond what is necessary to establish the nature,
characteristics and functioning of
the Goods.
12. The Service Provider refunds the payment using the payment method used by the Customer.<\/p>\n
\u00a7 7 Warranty<\/p>\n
1. The Service Provider ensures the delivery of Goods free from physical and legal defects. The Service Provider
is liable to the Customer for physical or legal defects.
2. If the Goods have a defect, the Customer may:
A. submit a statement of price reduction or withdrawal from the Sales Agreement – unless the Service Provider,
immediately and without undue inconvenience to the Customer, replaces the defective
Goods with defect-free Goods or removes the defect. This limitation does not apply if the Goods have already been replaced
or repaired by the Service Provider or the Service Provider has not fulfilled the obligation to replace the Goods
with defect-free Goods or remove defects. The Customer may, instead of the removal of the defect proposed by the Service Provider,
demand replacement of the Good with a defect-free one, or instead of replacing the Good, demand removal
of the defect, unless bringing the item into compliance with the contract in the manner chosen by the Customer is
impossible or would require excessive costs compared to the method proposed by
the Service Provider. When assessing the excess of costs, the value of the Goods free from defects,
the type and significance of the defect found are taken into account, and the inconvenience to which the Customer would be exposed by a different method of
satisfaction is also taken into account;
B. demand replacement of defective Goods with goods free from defects or removal of the defect. The Service Provider is
obliged to replace the defective Goods with defect-free Goods or remove the defect within a reasonable time without
excessive inconvenience to the Customer. The Service Provider may refuse to satisfy the Customer’s request
if bringing the defective Goods into compliance with the Sales Agreement in the manner selected by
the Customer is impossible or would require excessive costs compared to the other possible way of bringing the defective Goods<\/p>\n
into compliance with the Sales Agreement. The costs of repair or replacement are borne by
the Service Provider.
3. The customer who exercises the rights under the warranty is obliged to deliver the defective item to
the address of the Service Provider. In the case of a Customer who is a Consumer, the cost of delivering the Goods is covered by
the Service Provider.
4. The Service Provider is liable under the warranty if a physical defect is found within
two years from the delivery of the Goods to the Customer. A claim for removal of a defect or replacement of the Good with a
defect-free one expires after one year, but this period cannot end before the expiry of the period
specified in the first sentence.
5. If the Customer requested the replacement of the Goods
with a defect-free one or removal of the defect, the deadline to withdraw from the Sales Agreement or submit a price reduction statement begins with
the ineffective expiry of the deadline for replacing the Goods or removing the defect.
\u00a7 8 Complaints<\/p>\n
1. Any complaints related to the Goods or the implementation of the Sales Agreement
may be submitted by the Customer in writing to the following address: Katarzyna Wadas-Klimczak, ul. Mokra 4, 34-340 Jele\u015bnia, or
by e-mail to: zklimczakowachatki@gmail.com.
2. The Service Provider will respond to the complaint within 14 days of its delivery.
\u00a7 9 Privacy policy and personal data protection
1. The administrator of the databases of personal data provided by the Customer of the Online Store
in connection with the Orders placed is the Service Provider.
2. Issues related to the protection of personal data are regulated in
the Service Provider’s Privacy Policy.
3. The Customer’s personal data may be made available by the Online Store to recipients of personal data
other than the Service Provider.
4. If the transfer of the Customer’s personal data takes place:
A. in order to conclude a Sales Agreement with the Online Store, providing personal data by the Customer
is a condition for concluding a Sales Agreement. Providing personal data in this situation is
voluntary, but the consequence of not providing this data will be the inability to conclude a
Sales Agreement with the Online Store;
B. to the Bank in connection with the handling and settlement of payments made by the Customer to
the Online Store via the Internet using payment instruments, providing data is
required in order to make the payment and provide confirmation of its execution by the Bank to
the Online Store;
C. to the Bank in order for the Bank to verify the proper performance of contracts concluded with the Online
Store, in particular to ensure the protection of payers’ interests in connection with their complaints,
providing these data is required to enable the performance of
the contract concluded between the Online Store and the Bank;
5. In matters relating to the protection of personal data and not covered by the Regulations,
the provisions of the Privacy Policy and the Civil Code and the relevant provisions
of applicable Polish law, as well as European Union law, in particular the
Regulation, shall apply.<\/p>\n
\u00a7 10 Change of regulations<\/p>\n
1. The Regulations may change. We recommend reading the Regulations
each time before placing an Order.
2. Orders placed by Customers before the entry into force of the amendments to the Regulations
will be implemented in accordance with the existing provisions of the Regulations<\/p>\n
\u00a7 11 Final provisions<\/p>\n
1. The content of the Regulations may be recorded by printing or saving on a selected medium.
2. In the event of a dispute regarding the Sales Agreement, the Customer and the Service Provider
undertake to strive for an amicable resolution of the dispute. The law applicable
to the resolution of any disputes arising from the Regulations is Polish law.
3. The customer may use extrajudicial means of dealing with complaints and pursuing claims,
including mediation. Lists of permanent mediators and
existing mediation centers are provided and made available by the presidents of the relevant District Courts.
4. Any disputes related to the Sales Agreement may also be resolved by the Customer
via the ODR online platform.
5. The Regulations are published in the Polish language version.<\/p>\n
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